AI Stats News: Chatbots Increase Sales By 67% But 87% Of Consumers Prefer Humans

Having a clear idea of what the chatbot should accomplish will help ensure that you are creating the most effective solution for your business. This automated process can be useful for webinars, restaurant reservations, spa bookings, hotels, and any type of service appointment. Customers can immediately and seamlessly schedule a reservation or appointment with little to no friction. The chatbot collects some information upfront and does the heavy lifting for the customer, ensuring they won’t need to search elsewhere for their needs. When you have leads with high purchase intent, the bot can send them straight to a live person to help seal the deal. The chatbot will search for keywords within the query to provide the appropriate response.

If you’re wondering why you should incorporate chatbots into your business head here. Are you thinking about adding chatbots to your business but not sure how you’ll use them? Below, we’ve highlighted 12 chatbot examples and how they can help with business needs. Manage all your messages stress-free with easy routing, saved replies, and friendly chatbots. You can try different opening lines, call-to-actions, reply buttons and test their performances with different audiences in order to optimize.

How can chatbots improve the sales process?

A Facebook Messenger bot-building tool called ManyChat combines live chat and chatbot functionality. It is one of the most highly chatbot automation and analytics platforms for enterprises of all sizes, from small to large. By allowing chatbots to appear and begin giving support to visitors even before they ask for it, proactive chat can literally turn strangers into qualified leads. It makes sense to be sceptical of a sales pitch, especially if it comes from a machine.

Your website’s landing page is a key touchpoint where a chatbot can greet visitors, answer basic inquiries, and guide them toward relevant product or service information. Product pages are another of the critical areas where chatbots can provide real-time assistance, addressing any doubts or concerns that might arise during the decision-making process. Making a flight reservation, paying an account, buying clothes or starting a customer service in a company has never been so easy.

Use chatbots to convince people to buy

Also, be sure to read online reviews and compare features to find the chatbot that’s right for you. Customers.AI will help you increase sales and close more deals, whether you’re a startup or a large enterprise. The monthly cost for Customers.AI starts at $14.25/month, billed annually.

You may also program the chatbot to offer a product that will help the user solve the problem at hand, which increases the probability of a sale. When your support channels are open every day of the year, you gain a reputation for providing excellent customer service. You can also redeploy your human resources to more complicated tasks, leading to cost savings and higher employee satisfaction.

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